IZ76353: MQ SITUATION NOT FIRING WHEN USING ENUM VALUE

IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)
IBM Tivoli Monitoring 6.2.2 Fix Pack 6 (6.2.2-TIV-ITM-FP0006)

APAR status

• Closed as program error.

Error description

• APAR Type:            Field
  Approver Initials:    BS
  Severity:             2
  Reported Release:     621
  Compid:               5724C04EP Tivoli Enterprise Portal
  ABSTRACT:             MQ situation not firing when using enum
  value
  PROBLEM DESCRIPTION:
  
  When a situation uses an enumerated value the tems is not
  generating an
  alert when the situation data shows it to be true.
  .
  
  RECREATE INSTRUCTIONS:
  1) Code a situation which is testing on "Time to Full Msgs
  (Sec)" ==
     "Zero Put Get Rates"
  2) In the Queue Statistics workspace look at the column "Time to
  Full
     Msgs (Sec)" and in my case I had 13 queues that met this
  criteria
  3) Wait for situation to fire and you will find it wont fire
  4) Code a situation which is testing on "Time to Full Msgs (Sec)
  !=
     "Zero Put Get Rates"
  5) In the Queue Statistics workspace look at the column "Time to
  Full
     Msgs (Sec)" and in my case all 13 queues had "Time to Full
  Msgs
     (Sec)" set to "Zero Put Get Rates"
  6) Wait for situation to fire and 13 instances of the event are
     incorrectly raised.
  

Local fix

Problem summary

• An MQ agent situation authored using the Queue Statistics
  attribute "Time to Full Queue (Sec)" does not raise when
  expected.
  
  The following is a specific example of this:
  
  Author a situation to test
  
  "Time to Full Queue (Sec)" EQUAL (EQ, ==) "Zero Put Get Rates".
  
  The formula would be as follows:
  
  *IF *VALUE Queue_Statistics.Time_to_Full_Queue *EQ
  Zero_Put_Get_Rates
  
  A situation with the formula above will not raise when the
  condition is met.
  

Problem conclusion

• The code in the Tivoli Enterprise Monitoring Server has been
  changed to accept a new attribute keyword ("nose" NO Scale Enum)
  to direct it not to apply SCALE on a value that's set from an
  ENUM.
  
  This APAR has a co-requisite APAR IZ79111 that is needed for the
  specific MQ situation to raise when the condition is met.
  IZ79111 is in a separate release for the MQ Agent and needs to
  be installed when that is available.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
    | fix pack | 6.2.1-TIV-ITM-FP0004
    | fix pack | 6.2.2-TIV-ITM-FP0004
  

Temporary fix

• A workaround can be done by removing the "scal 2" attribute
  keyword and value from a specific attribute when the behavior
  mentioned above is occurring. This workaround will only work if
  an ENUM vale/vali value is used for a situation.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  OA34904 OA35863

Fix information

• Fixed component name

  TEMS

• Fixed component ID

  5724C04MS

Applicable component levels

• R622 PSY

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