APAR status
Closed as program error.
Error description
********************** START OF APAR OPEN TEMPLATE ********************* * Please open an apar with the following severity and information: * * * APAR Type: Field Approver Initials: mw Severity: 1 Reported Release: 621 Compid: 5724L92VI VMware VI Agent ABSTRACT: Double free causes agent to crash PROBLEM DESCRIPTION: The agent might crash due to a double free coding error. The kvmagent_<instance>.ras file might contain entries similar to the following: Exception 0xC0000005 (ACCESS_VIOLATION) Computer: HOSTNAME Windows: 5.2-SP2 Current Time: 2010/03/04, 12:18:11 Start Time: 2010/03/04, 10:27:46 Current Clock: 0x4B8FEB53 Start Clock: 0x4B8FD172 Process ID: 0x00001978 Thread ID: 0x00001A1C Program: C:\ibm\itm\TMAITM6\kvmagent_HOSTNAME-agent.exe Origin: MSVCR71.dll<>strcmp+0x53 Call Stack IP:7C362DB3 BP:01F8FCD4 MSVCR71.dll<>strcmp+0x53 IP:00411C02 BP:01F8FDA4 kvmagent_HOSTNAME-agent.exe<>0x0001:0x00010C02 IP:0041603C BP:01F8FE30 kvmagent_HOSTNAME-agent.exe<>0x0001:0x0001503C IP:004195B8 BP:01F8FE64 kvmagent_HOSTNAME-agent.exe<>0x0001:0x000185B8 IP:00440D32 BP:01F8FE98 kvmagent_HOSTNAME-agent.exe<>0x0001:0x0003FD32 IP:004BCC28 BP:01F8FEC0 kvmagent_HOSTNAME-agent.exe<>KDY::Array<long>:: init+0x3D418 IP:004BD76A BP:01F8FF38 kvmagent_HOSTNAME-agent.exe<>KDY::Array<long>:: init+0x3DF5A IP:004BD20C BP:01F8FF5C kvmagent_HOSTNAME-agent.exe<>KDY::Array<long>:: init+0x3D9FC IP:64545240 BP:01F8FF84 KLX.dll<>pthread_yield+0x810 IP:7C3694EF BP:01F8FFB8 MSVCR71.dll<>endthread+0xAA IP:77E6482F BP:01F8FFEC kernel32.dll<>GetModuleHandleA+0xDF RECREATE INSTRUCTIONS: LOCAL FIX: No workaround available *********************** END OF APAR OPEN TEMPLATE **********************
Local fix
na
Problem summary
**************************************************************** *** * USERS AFFECTED: All users. **************************************************************** *** * PROBLEM DESCRIPTION: The agent might crash due to a double * free coding error. The kvmagent_<instance>.ras file might * contain entries similar to the following: * Exception 0xC0000005 (ACCESS_VIOLATION) * Computer: HOSTNAME Windows: 5.2-SP2 * Current Time: 2010/03/04, 12:18:11 Start Time: 2010/03/04, 10:27:46 * Current Clock: 0x4B8FEB53 Start Clock: 0x4B8FD172 * Process ID: 0x00001978 Thread ID: 0x00001A1C * Program: C:\ibm\itm\TMAITM6\kvmagent_HOSTNAME-agent.exe * Origin: MSVCR71.dll<>strcmp+0x53 * Call Stack * IP:7C362DB3 BP:01F8FCD4 MSVCR71.dll<>strcmp+0x53 * IP:00411C02 BP:01F8FDA4 kvmagent_HOSTNAME-agent.exe<>0x0001:0x00010C02 * IP:0041603C BP:01F8FE30 kvmagent_HOSTNAME-agent.exe<>0x0001:0x0001503C * IP:004195B8 BP:01F8FE64 kvmagent_HOSTNAME-agent.exe<>0x0001:0x000185B8 * IP:00440D32 BP:01F8FE98 kvmagent_HOSTNAME-agent.exe<>0x0001:0x0003FD32 * IP:004BCC28 BP:01F8FEC0 kvmagent_HOSTNAME-agent.exe<>KDY::Array<long>:: * init+0x3D418 * IP:004BD76A BP:01F8FF38 kvmagent_HOSTNAME-agent.exe<>KDY::Array<long>:: * init+0x3DF5A * IP:004BD20C BP:01F8FF5C kvmagent_HOSTNAME-agent.exe<>KDY::Array<long>:: * init+0x3D9FC * IP:64545240 BP:01F8FF84 KLX.dll<>pthread_yield+0x810 * IP:7C3694EF BP:01F8FFB8 MSVCR71.dll<>endthread+0xAA * IP:77E6482F BP:01F8FFEC kernel32.dll<>GetModuleHandleA+0xDF **************************************************************** *** * RECOMMENDATION: Install Interim Fix 6.2.1-TIV-ITM_VMWVI-IF0006. **************************************************************** *** The problem is resolved in 6.2.1-TIV-ITM_VMWVI-IF0006.
Problem conclusion
The fix for this APAR is contained in the following maintenance package: | interim fix | 6.2.1-TIV-ITM_VMWVI-IF0006
Temporary fix
Comments
APAR Information
APAR number
IZ72770
Reported component name
ITMF VMWARE VI
Reported component ID
5724L92VI
Reported release
621
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-03-12
Closed date
2010-03-24
Last modified date
2010-03-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ITMF VMWARE VI
Fixed component ID
5724L92VI
Applicable component levels
R621 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9U76","label":"Tivoli Monitoring for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"621"}]
Document Information
Modified date:
07 October 2021