IZ72679: TEMS CRASHES DUE TO BAD DATA FROM AGENT

IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)
IBM Tivoli Monitoring 6.2.2 Fix Pack 6 (6.2.2-TIV-ITM-FP0006)

APAR status

• Closed as program error.

Error description

• A return data buffer from the agent is getting corrupted with
  the insertion of an extra null character. This fix will detect
  that and avoid the crash. This will be a defensive fix until
  the exact location of the real fault can be determined.
  
  RECREATE INSTRUCTIONS:
  
  Unknown at this time.
  

Local fix

• No workaround available
  

Problem summary

• The management server crashes due to bad data returned from an
  agent. The message "KO46263 Tivoli Enterprise Monitoring Server
  (TEMS) data queue error was detected" is indicative of this
  problem.
  

Problem conclusion

• The code was modified to prevent the abnormal termination when
  bad data is received.
  
  The fix for this APAR is included in the following maintenance
  vehicle:
      | fix pack | 6.2.1-TIV-ITM-FP0003
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  OA33593

Fix information

• Fixed component name

  TEMS

• Fixed component ID

  5724C04MS

Applicable component levels

• R621 PSY

     UP