IZ70912: NO DATA DUE TO VIRTUALMACHINEMETAINVENTORYITEM NULLPOINTEREXCEPTION

IBM Tivoli Monitoring for Virtual Servers: VMware VI 6.2.1-TIV-ITM_VMWVI-IF0008

APAR status

• Closed as program error.

Error description

• During agent inventory data collection, the following exception
  might be logged in the kvm_data_provider*.log file:
  2010-02-23 17:27:50 11 SEVERE:
  MetaInventoryItem.processDataProperty:
  Caught an exception while processing property
  com.ibm.tivoli.monitoring.agent.kvm.vmware.inventory.metainvento
  ry.item.
  VirtualM achineMetaInventoryItem$19@f7d3a442
  for value com.vmware.vim.ArrayOfVirtualDevice@4bf830f0 and
  (VirtualMachine) xxx : null
  java.lang.NullPointerException
  Stack trace:
  
  com.ibm.tivoli.monitoring.agent.kvm.vmware.inventory.metainvento
  ry.item.
  VirtualMachineMetaInventoryItem$19.processValue(VirtualMachineMe
  taInventoryItem.java:227)
  
  com.ibm.tivoli.monitoring.agent.kvm.vmware.inventory.metainvento
  ry.item.
  VirtualMachineMetaInventoryItem$19.processValue(VirtualMachineMe
  taInventoryItem.java:197)
  
  com.ibm.tivoli.monitoring.agent.kvm.vmware.inventory.metainvento
  ry.item.
  MetaInventoryItem.processDataProperty(MetaInventoryItem.java:302
  )
  
  com.ibm.tivoli.monitoring.agent.kvm.vmware.inventory.Inventory.p
  rocessIn ventoryUpdates(Inventory.java:490)
  
  com.ibm.tivoli.monitoring.agent.kvm.vmware.inventory.Inventory.r
  un(Inventory.java:287)
  
  com.ibm.tivoli.monitoring.agent.kvm.util.ControllableRunnable$Ru
  nnableWrapper.run(ControllableRunnable.java:27)
          java.lang.Thread.run(Thread.java:810)
  
  The result will be no data displayed in the Tivoli Enterprise
  Portal for the VMware agent.
  
  RECREATE INSTRUCTIONS:
  
  LOCAL FIX:  No workaround available
  

Local fix

Problem summary

• ****************************************************************
  ***
  * USERS AFFECTED: All VMware VI Agent users.
  ****************************************************************
  ***
  * PROBLEM DESCRIPTION:  During agent inventory data collection,
  *            no data is displayed in the Tivoli Enterprise
  Portal for
  *            the VMware VI agent, and the following exception
  might
  *            be logged in the kvm_data_provider*.log file:
  *   2010-02-23 17:27:50 11 SEVERE: MetaInventoryItem.
  *   processDataProperty:
  *   Caught an exception while processing property
  *   com.ibm.tivoli.monitoring.agent.kvm.vmware.inventory.
  *
  metainventory.item.VirtualMachineMetaInventoryItem$19@f7d3a442
  *   for value com.vmware.vim.ArrayOfVirtualDevice@4bf830f0 and
  *   (VirtualMachine) xxx : null
  *   java.lang.NullPointerException
  *   Stack trace:
  *       com.ibm.tivoli.monitoring.agent.kvm.vmware.inventory.
  *       metainventory.item.VirtualMachineMetaInventoryItem$19.
  *       processValue(VirtualMachineMetaInventoryItem.java:227)
  *       com.ibm.tivoli.monitoring.agent.kvm.vmware.inventory.
  *       metainventory.item.VirtualMachineMetaInventoryItem$19.
  *       processValue(VirtualMachineMetaInventoryItem.java:197)
  *       com.ibm.tivoli.monitoring.agent.kvm.vmware.inventory.
  *       metainventory.item.MetaInventoryItem.processDataProperty
  *       (MetaInventoryItem.java:302)
  *       com.ibm.tivoli.monitoring.agent.kvm.vmware.inventory.
  *       Inventory.processInventoryUpdates(Inventory.java:490)
  *       com.ibm.tivoli.monitoring.agent.kvm.vmware.inventory.
  *       Inventory.run(Inventory.java:287)
  *       com.ibm.tivoli.monitoring.agent.kvm.util.
  *       ControllableRunnable$RunnableWrapper.run
  *       (ControllableRunnable.java:27)
  *       java.lang.Thread.run(Thread.java:810)
  ****************************************************************
  ***
  * RECOMMENDATION: Install Interim Fix
  6.2.1-TIV-ITM_VMWVI-IF0005.
  ****************************************************************
  ***
  The problem is resolved in 6.2.1-TIV-ITM_VMWVI-IF0005.
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  
      | interim fix | 6.2.1-TIV-ITM_VMWVI-IF0005
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITMF VMWARE VI

• Fixed component ID

  5724L92VI

Applicable component levels

• R621 PSY

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