Troubleshooting
Problem
ERROR: Your database is not configured correctly (SCI93224)
Symptom
Trying to restore production environment in a disaster recovery test environment,
when starting Gentran service, si_exe.log has the following error:
Security Providers: SUN, Trustpoint, SunRsaSign,
SCIKS, SCI
The Version of Sterling Integrator is not
right.
DbConnectionTest test connection to db
FAILED.
DbConnectionTest.runTest(): currentCount = 1
ERROR: Your database
is not configured correctly
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
PRI17043
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Document Information
Modified date:
16 June 2018
UID
swg21529172