IZ67821: TEP NOT DISPLAYING DATA IN LARGE VMWARE ENVIRONMENTS WHILE RUNNING SITUATIONS AND HISTORICAL DATA COLLECTION.

IBM Tivoli Monitoring for Virtual Servers: VMware VI 6.2.1-TIV-ITM_VMWVI-IF0008

APAR status

• Closed as program error.

Error description

• Environment:
  
  IBM Tivoli Monitoring for Virtual Servers: VMware VI 6.2.1
  
  Problem Description:
  
  In large VMware environments, if the VMware agent is configured
  to run situations and historical data collection, requests from
  the TEP might time out before the agent responds with data.
  The result is most or all of the views in a workspace will be
  blank.  This is after the TEP does show data for the first 5 to
  15 minutes after starting the agent.
  

Local fix

Problem summary

• ****************************************************************
  ***
  * USERS AFFECTED: VMware VI Agent users monitoring large VMware
  *                 environments (>100 hosts or >1000 VMs).
  ****************************************************************
  ***
  * PROBLEM DESCRIPTION:  In large VMware environments, if the
  VMware
  * agent is configured to run situations and historical data
  * collection, requests from the Tivoli Enetrprise Portal might
  time
  * out before the agent responds with data.  The result is most
  or all
  * of the views in a workspace will be blank.  This occurs after
  the
  * Tivoli Enterprise Portal shows data for the first 5 to 15
  minutes
  * after starting the agent.  The agent cache is now used, in
  * addition to the data provider cache.
  ****************************************************************
  ***
  * RECOMMENDATION: Install Interim Fix
  6.2.1-TIV-ITM_VMWVI-IF0005.
  ****************************************************************
  ***
  The problem is resolved in 6.2.1-TIV-ITM_VMWVI-IF0005.
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  
      | interim fix | 6.2.1-TIV-ITM_VMWVI-IF0005
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITMF VMWARE VI

• Fixed component ID

  5724L92VI

Applicable component levels

• R621 PSY

     UP