IZ65390: DISCOVERY HP NOT WORKING FINE DUE TO LSOF TIMEOUT

APAR status

• Closed as program error.

Error description

• Lsof command time out on customer env. Customer can not change
  time out for lsof command becaus it is hard code in sensor.
  Time out for lsof command need to be it configurable.
  Additionally customer may see error:
  .
  ERROR os.HpUxOs - CTJTP0322E Unable to get port map because the
  following command fails: [sudo lsof -nP -i -C | awk '{print $2,
  $9, $10}' | sort -k 2 | uniq -f 1]
  .
  Lsof command time out on customer env. Customer can not change
  time out for lsof command becaus it is hard code in sensor.
  Time out for lsof command need to be it configurable.
  Additionally customer may see error:
  .
  ERROR os.HpUxOs - CTJTP0322E Unable to get port map because the
  following command fails: [sudo lsof -nP -i -C | awk '{print $2,
  $9, $10}' | sort -k 2 | uniq -f 1]
  .
  com.collation.platform.os.OsException: CTJTP1140E The Command
  [LC_ALL=C; LANG=C;export LANG LC_ALL;sudo lsof -nP -i -C | awk
  '{print $2, $9, $10} ' | sort -k 2 | uniq -f 1] failed in
  session ssh2:/HostAuthcom.collation
  .platform.security.auth.HostAuth[taddm][XXXXX]/null@10.2.72.59:2
  153:  timed out after 240.474 seconds.                at
  com.collation.platform.os.OsException.wrap(OsException.java:74)
   at
  com.collation.platform.os.UnixOs.executeCommand(UnixOs.java:124)
   at com.collation.platform.os.OsCmd.execute(OsCmd.java:60)
   at
  com.collation.platform.os.UnixOs.getPortMap(UnixOs.java:2162)
   at
  com.collation.platform.os.AbstractOs.buildProcessPortMap(Abstrac
  tOs.java:339)
   at
  com.collation.platform.os.AbstractOs.buildProcessPortMap(Abstrac
  tOs.
  java:314)
   at
  com.collation.platform.os.AbstractOs.getTcpPortMap(AbstractOs.ja
  va:1141)
   at com.ibm.cdb.discover.sensor.app.genericserver.
  GenericServerSensor.discoverServers(GenericServerSensor.java:131
  )
   at com.ibm.cdb.discover.sensor.app.genericserver.
  GenericServerSensor.discover(GenericServerSensor.java:107)
   at
  com.collation.discover.engine.AgentRunner.run(AgentRunner.java:1
  55)
   at
  com.collation.discover.engine.DiscoverEngine.processWorkItem(Dis
  coverEngine.java:1409)
   at
  com.collation.discover.engine.DiscoverEngine$DiscoverWorker.run(
  DiscoverEngine.java:951)
  .
  Caused by:
  com.collation.platform.session.SessionClientException:
  CTJTP1140E The Command [LC_ALL=C;LANG=C;export LANG LC_ALL;sudo
  lsof -nP -i -C | awk '{print $2, $9, $10}' | sort -k 2 | uniq -f
  1] failed in session
  ssh2:/HostAuthcom.collation.platform.security.auth.HostAuth[tadd
  m][XXXXX ]/null@10.2.72.59:2153:  timed out after 240.474
  seconds.
   at
  com.collation.platform.session.SshSessionClient.executeCommand1(
  SshSessionClient.java:352)
   at
  com.collation.platform.session.SshSessionClient$SshExecRetry.
  callback(SshSessionClient.java:173)
   at
  com.collation.platform.session.SshRetry.call(SshRetry.java:80)
   at
  com.collation.platform.session.SshSessionClient.executeCommand(S
  shSessionClient.java:202)
   at
  com.collation.platform.session.AbstractSessionClient.executeComm
  and(AbstractSessionClient.java:123)
   at
  com.collation.platform.session.SessionClientPool.executeCommand(
  SessionClientPool.java:230)
   at
  com.collation.platform.os.UnixOs.executeCommand(UnixOs.java:122)
  

Local fix

Problem summary

• Time out for lsof command need to be
  configurable. Additionally in log we may see error: . ERROR
  os.HpUxOs - CTJTP0322E
  Unable to get port map because the following command fails:
  [sudo lsof -nP -i -C
  | awk '{print $2, $9, $10}' | sort -k 2 | uniq -f 1] . Lsof
  command time out.
  

Problem conclusion

• The fix for this APAR is contained in the following
  maintenance packages:
  | Fix Pack | 7.1.2.0-TIV-ITADDM-FP0006
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  APP DEPENDENCY

• Fixed component ID

  5724N5500

Applicable component levels

• R712 PSY

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