IZ64608: EVENT FLYOVER WON'T DISPLAY DATA WIDER THAN TEP UI FRAME

APAR status

• Closed as program error.

Error description

• ENVIRONMENT:
  
  
  ITM 6.2.1
  
  
  PROBLEM DESCRIPTION:
  
  An event flyover in the TEP fails to display data that is wider
  than the TEP UI frame.  This occurs when the DISPLAY ITEM field
  is a long string of text.  Depending on how the flyover is
  generated (mousing-over an event icon in the navigator tree, a
  bubble on a SYSPLEX workspace, etc.) the beginning or the end of
  a line of text will be truncated if it is too long to display
  inside of the width of the TEP frame.
  
  
  DETAILED RECREATION PROCEDURE:
  
  - Create a situation and set the display item to an attribute
  which can potentially be a long string.
  - Wait until the situation becomes true.
  - Mouse-over the icon in the physical navigator and wait for the
  event flyover to open.
  - If the display item is a long string of text (for example,
  100+ characters) then the text will extend beyond the length of
  the TEP UI frame and cannot be read.  Alternatively, depending
  on how the event flyover is generated, the beginning of the
  lines may extend beyond the width of the UI.  This causes some
  text to be unavailable and also causes the workspace links at
  the beginning of the line to be unavailable.
  
  RELATED FILES AND OUTPUT:
  
  N/A
  

Local fix

• N/A
  

Problem summary

• When using the display item feature in a situation and the
  string length of the display item spans larger than the width of
  the portal client user interface the data is truncated and does
  not allow for multiple lines.
  

Problem conclusion

• Removed any white space padding that was being used in the event
  flyover dialog. Also added environment variables to the portal
  client to allow for a change in the max length setting of the
  display item text along with the ability to set a truncation
  mode for the text.
  
  Install Actions
  
  In order for this APAR to be properly implemented in your
  environment, you must take the following actions:
  
  The new behavior in this APAR will be to show the first 48
  characters and then an ellipses (...).  So if the string is too
  long you will see it ends in ... now.  There are two variables
  that control the behavior of this APAR and how it will be
  displayed the display:
  
  Max length value before truncation occurs
  Truncation algorithm -- whether trailing truncation or
  truncation based on character uniqueness will be used
  
  
  
  cnp.eventflyover.maxlength = n
  cnp.eventflyover.truncate = trailing | unique
  
  So if your screen resolution can accommodate more than the
  default of 48 characters, you can set that parameter and make it
  larger.  If the string is still getting cut off, you can simply
  click on the link to the event results workspace and it will
  display the full text of the string there.
  
  Steps to do this:
  
  For TEP desktop and browser client
      - Right click on the TEPD on the Manage TEMS windows and
        select "Reconfigure"
  
      - Find the cnp.eventflyover.maxlength and change it from
      "48" to "90" and select the "In Use" check box.
  
  
  For TEP JWS client: edit %CANDLEHOME%\CNB\tep.jnlp and add the
  following line:
          "<property name="cnp.eventflyover.maxlength"
  value="90"/>"
  
  To change the configuration on UNIX or Linux TEPS:
      For Linux TEPD:
  
          1. edit $CANDLEHOME/<arch>/cj/bin/cnp.sh file and add
          "-Dcnp.eventflyover.maxlength=100" to the line that
          begins with "${TEP_JAVA_HOME}/bin/java -Xms64m".
  
          2. Copy $CANDLEHOME/<arch>/cj/bin/cnp.sh to
  $CANDLEHOME/bin/cnp.sh
          so you have identical copies
  
      For TEP browser client:   edit
  $CANDLEHOME/<arch>/cw/applet.html and add the following line:
           document.writeln( '<PARAM NAME=
  "cnp.eventflyover.maxlength" VALUE="90">' );
  
      For TEP JWS client:  edit $CANDLEHOME/<arch>/cw/tep.jnlp and
          add
          "<property name="cnp.eventflyover.maxlength"
  value="90"/>"
  
  The fix for this APAR is included in the following maintenance
  vehicle:
      | fix pack | 6.2.1-TIV-ITM-FP0002
  

Temporary fix

• Select the event from the event flyover and view the display
  item text in the event results workspace.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEP

• Fixed component ID

  5724C04EP

Applicable component levels

• R621 PSY

     UP