Troubleshooting
Problem
If you used ClearQuest 7.1.x Full-Text Search Administrator tool from DCF download website to deploy ClearQuest 7.1.x Full-Text Search, and you attempt to upgrade to ClearQuest 8.0, your upgrade may fail with the error message that states, "Update failed" and "Failed to extract zip CQ.Full.Text.Search.Admin.Tool.Files".
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
16 June 2018
UID
swg21516572