IZ27249: MAP FILE VARIABLE SUBSTITUTION DOES NOT TAKE PLACE IN OTEA

APAR status

• Closed as fixed if next.

Error description

• Environment:
  Hub TEMS: ITM 6.1 FP7 on 64-bit AIX 5.3
  (This was reproduced only on AIX 5.3 by the customer and
  internally also; it was not reproduced on other platforms such
  as Windows)
  
  Problem:
  Attempting to reference variables in the msg slot of a situation
  entry in a *.map file is failing.  Variables such as
  "$hostname$" and "$situation_name$" work fine in the "msg" slot
  of situation entries for the product-provided k<ProductCode>.map
  files, but they are not working for a customer-written *.map
  file.
  
  L2 Recreate:
  A sample excerpt from the customer *.map file:
  
            <situation name="A_WIN_*_Service_NotRunning">
              <class name="ITM_NT_Services"/>
              <slot slotName="msg"> <literalString value="TEST
  hostname=$hostname$ and
  situation_name= "$situation_name$"/></slot>
  </situation>
  
  Enabling "ERROR (UNIT:kfaot ALL)" tracing on the Hub TEMS shows
  the event becoming true:
  
  (47947166.0001-3:kfaottev.c,325,"KFAOT_Translate_Event")
  Input sitEvent: sitName, <A_WIN_I_Service_NotRunning>, oStatus<
  >, nStatus<Y>, severity<Informational          >
  
  It finds the event mapping file fine:
  
  (47947166.001E-3:kfaotevm.c,267,"KFAOT_Find_Event_Map") sitname
  = <A_WIN_I_Service_NotRunning>. map entry = <32097A38>.  generic
  = <NULL> pattern = <A_WIN_*_Service_NotRunning>
  
  It then goes through numerous functions to build the slots,
  entering a Format_Msg_Slot() function, and Escape_SingleQuote()
  a couple times, but there is no additional tracing available to
  show variable substitution to indicate why it fails.  A sample
  event maps the "msg" slot, but doesn't substitute the "hostname"
  and "situation_name" values within the "msg" slot:
  
  (47947166.0050-D:kfaotste.c,87,"Send_Tec_Events")
  tec event<ITM_NT_Services;cms
  hostname='aplux141.apl.achmea.nl';cms_port='3661';integration_ty
  pe='N';master_re
  set_flag='';appl_label='';situation_name='A_WIN_I_Service_NotRun
  ning';si
  tuation_origin='Primary:C0124081:NT';situation_time='01/21/2008
  11:18:14.000';situation
  status='Y';hostname='C0124081';origin='10.101.174.38';adapter_ho
  st='REM_C0124081
  ';severity='HARMLESS';date='01/21/2008';source='ITM';sub_source=
  'Primary:C012408
  1:NT';situation_displayitem='wscsvc';sub_origin='wscsvc';msg='TE
  ST hostname= and
  situation_name=';situation_eventdata='~';END^P^A>
  
  Related Files and Output:
  Customer files are on ECuRep in the
  /ecurep/pmr/3/5/35308,211,788/35308.211.788-1_pmr_35308_211_788.
  zip_unzip directory.  The files are:
  
  scenario.txt: explains what was done to reproduce.
  
  A_WIN_I_Service_NotRunning.xml: output from "tacmd viewSit".
  Note that other Situations (disk-based Situation writte to check
  for low filesystem space, for example) have the same problem
  provided the *.map file is written for it the same way.
  
  screenprint_TEC.doc: shows TEC console, where the
  event  for ITM_NT_Services has a "msg" value of "TEST hostname=
  and situation_name=" (missing the values for hostname and
  situation_name).
  
  kcustom_*.map: the map file used on the Hub TEMS
  
  L2 Creator: BY
  L3 Approver: DK
  

Local fix

• -
  

Problem summary

• This APAR is being closed FIN with concurrence from the
  submitting customer. This means that a Solution to this APAR is
  expected to be delivered from IBM in a release (if any) to be
  available within the next 24 months.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R610 PSN

     UP

• R620 PSN

     UP