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IZ22318: REMEDY GATEWAY LIBTRE.SO.4 => (FILE NOT FOUND) ON V7.0.X

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APAR status

  • Closed as fixed if next.

Error description

  • Remedy gateway reports libtre.so.4 file not found) on
Netcool/OMNIbus v7.0.x

Local fix

  • n/a

Problem summary

  • ****************************************************************
* USERS AFFECTED: Gateway for Remedy users using OMNIbus 7.0   *
****************************************************************
* PROBLEM DESCRIPTION: Gateway depends on a missing library    *
*                      (libtre.so.4)                           *
****************************************************************
* RECOMMENDATION:                                              *
*                                                              *
****************************************************************
Gateway depends on a missing library (libtre.so.4)

Problem conclusion

  • 



Temporary fix


    

  • 



Comments


    

  • Date of Release: 30 April 2009

Date of Release: 04/30/09 Fix Pack Name: gateway-nco-g-remedy

    



APAR Information




    

  • APAR number
    IZ22318
    • 

  • Reported component name
    REMEDY GATEWAY
    • 

  • Reported component ID
    5724O73GR
    • 

  • Reported release
    100
    • 

  • Status
    CLOSED  FIN
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2008-05-20
    • 

  • Closed date
    2008-10-27
    • 

  • Last modified date
    2008-10-27
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Modules/Macros


    

  • NETCOOL

    



Fix information


    



Applicable component levels


    

  • R100  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCM7U6","label":"Remedy ARS Gateway"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"100","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            27 October 2008
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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