IBM Support

JR54505: LAUNCHING CLIENT-SIDE HUMAN SERVICES EDITOR FROM PROCESS DESIGNER REDIRECTS USERS TO IBM BPM ON CLOUD LOGIN PAGE

Direct links to fixes

8.5.5.0-WS-BPM-IFJR54505
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In an IBM Business Process Manager (BPM) on Cloud environment,
when you create a new client-side human service in IBM Process
Designer, users are redirected to the IBM BPM on Cloud login
page although the user might already be logged in.

PRODUCTS AFFECTED

IBM Business Process Manager (BPM) Advanced
IBM BPM Standard
IBM BPM Express

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  • A fix is available for IBM BPM V8.5.5 that updates the redirect
login page and ensures that users do not have to log in twice.

On Fix Central (http://www.ibm.com/support/fixcentral), search
for JR54505:
1. Select IBM Business Process Manager with your edition from
the product selector, the installed version to the fix pack
level, and your platform, and then click Continue.
2. Select APAR or SPR, enter JR54505, and click Continue.
When you download fix packages, ensure that you also download
the readme file for each fix. Review each readme file for
additional installation instructions and information about the
fix.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR54505
    • 

  • Reported component name
    BPM ON CLOUD
    • 

  • Reported component ID
    5725L6300
    • 

  • Reported release
    856
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-10-13
    • 

  • Closed date
    2015-12-11
    • 

  • Last modified date
    2015-12-11
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM STANDARD
    • 

  • Fixed component ID
    5725C9500
    • 



Applicable component levels


    

  • R855  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"856","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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