IBM Support

InfoSphere Metadata Asset Manager import operation fails due to session expiration

Troubleshooting


Problem

Long-running import operations for large imports can fail if they exceed the defined session timeout period. Import operations include import to staging, analysis, preview, and sharing to the repository.

Symptom

A long-running import operation fails to complete successfully. The error displayed might be a general failure message that indicates an error with saving the results, such as this for the preview operation:


    com.ibm.mmi.exception.PreShareReviewFailedException: PreShareReview 1a6c9.cc2b8166.04p344r20.svlv2dt.8dl46q.j1e31324ejtmog6deuqutk00 failed
    ...
    Caused by:
    com.ascential.xmeta.exception.ServiceException: Error saving the given EObjects to the persistent store.
    ...
Further stack-trace details, which can be found in the WebSphere Application Server system log, show additional details of the cause of the error. When a session expiration has caused the failure, exceptions such as these are found:
    Caused by: com.ascential.xmeta.persistence.PersistenceException: Can't get current session!
    ...
    Caused by: com.ascential.xmeta.session.SessionException: Session expired. Cannot get session information.
    ...
    Caused by: com.ascential.asb.util.security.SessionExpiredException: The session [E747EDEC-17D8-4FEE-A1BD-927088EB1EAC] has expired or was not found.

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Document Information

Modified date:
25 April 2025

UID

swg21512248

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