A fix is available
APAR status
Closed as program error.
Error description
The IBM Process Portal indexer might incorrectly delete instances and tasks from the process index, resulting in the following symptoms: -Tasks not being searchable in Process Portal (by entering search terms in the Search box on the Work tab) -Tasks not being shown in the Team Performance dashboard -Instances not being shown in the Processes tab -Instances not being shown in Process Performance dashboard PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Rebuild the process index by following the procedure documented in the article: https://developer.ibm.com/answers/questions/209176/how-to-inves t igate-and-solve-a-portal-index-out-of.html
Problem summary
If you implement a batch process to create process instances, the Process Portal indexer might add some instances to the Process Portal index before those instances are saved to the database. Subsequently, the indexer notices that the instances are not in the database, and deletes the instances from the index.
Problem conclusion
A fix is currently targeted for inclusion in an upcoming cumulative fix on IBM Business Process Manager (BPM) V8.5.6.0 that ensures that newly created instances remain in the Process Portal index once they are added.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR54282
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
856
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-09-15
Closed date
2015-12-11
Last modified date
2015-12-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R856 PSY
UP
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Document Information
Modified date:
14 October 2021