Troubleshooting
Problem
User gets a popup dialog error when trying to login to Business Space in IBM WebSphere Business Monitor.
Symptom
You may see similar errors as follows:
BMWMB0039E:Fail to load page. The error message is: Error -
BMWMF0001E:Node must not be null. Please contact Lotus Mashups
administrator
Also
00000045 W
com.ibm.mm.server.model.persist.NLFModelPersistenceHandlerImpl loadRoot
IGNORING EXCEPTION (BMWSD0114E: Error reading a navigation tree. user
id: jbowles_user_uniqueID page id:
USER_NAVTREE_ROOT_OID000000000000000), RETURNING NULL
com.ibm.mm.framework.persistence.exceptions.DataBackendException:
BMWSD0114E: Error reading a navigation tree. user id:
jbowles_user_uniqueID page id: USER_NAVTREE_ROOT_OID000000000000000
at
com.ibm.mm.server.persistence.rdbms.dao.ibatis.NavigationDaoSqlMap.findT
opologyDescByPageAndOwner(NavigationDaoSqlMap.java:655
[{"Product":{"code":"SSSRR3","label":"WebSphere Business Monitor"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Business Space","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.0.0.4;7.0.0.3;7.0.0.2;7.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Business Space","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"","label":"Linux zSeries"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"7.5.0.1;7.5","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSTLXK","label":"IBM Integration Designer"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Business Space","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.5;7.5.0.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCP4Q","label":"WebSphere Business Compass"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Business Space","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.0.0.4;7.0.0.3;7.0.0.2;7.0.0.1;7.0","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCRHV","label":"WebSphere Business Modeler Publishing Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Business Space Widgets","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.0.0.4;7.0.0.3;7.0.0.2;7.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSAK4R","label":"WebSphere Business Services Fabric"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Business Space","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.0.0.3;7.0.0.2;7.0.0.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSQH9M","label":"WebSphere Process Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Business Space","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.0.0.4;7.0.0.3;7.0.0.2;7.0.0.1","Edition":"NA","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSWLGF","label":"WebSphere Service Registry and Repository"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Business Space","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"","label":"HP Itanium"},{"code":"PF016","label":"Linux"},{"code":"","label":"Linux pSeries"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.5;7.0.0.4;7.0.0.3;7.0.0.2;7.0.0.1;7.0","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS7NQD","label":"IBM Business Monitor"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Business Space","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.0;7.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
15 June 2018
UID
swg21511784