JR52351: SearchURL pattern throws an error with some special characters s uch as the registered trademark symbol.

APAR status

• Closed as program error.

Error description

• When using the SearchURL pattern to construct SEO friendly
  search landing pages, an error is thrown when special characters
   such as registered trademark symbol are included in the search
  term.
  

Local fix

• Customer should update the SearchTermToken in the
  SEOURLPatterns-Search.xml file as shown below:
  
  <seourl:token name="SearchTermToken">
          <seourl:tokenValue value="[[^_/]*]"/>
  </seourl:token>
  
  The above fix supports every character except _ and / because
  they are special SEO characters.
  

Problem summary

• USERS AFFECTED:
  WebSphere Commerce users that leverage SEO URLs
  
  PROBLEM ABSTRACT:
  SearchURL pattern throws an error with some special characters
  such as the registered trademark symbol.
  
  BUSINESS IMPACT:
  Customer's will not be able to use some special characters in
  the searchterm SEO URLs
  
  RECOMMENDATION:
  

Problem conclusion

• Customer should update the SearchTermToken in the
  SEOURLPatterns-Search.xml file as shown below:
  
  <seourl:token name="SearchTermToken">
          <seourl:tokenValue value="[[^_/]*]"/>
  </seourl:token>
  
  The above fix supports every character except _ and / because
  they are special SEO characters.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS DEV ED W

• Fixed component ID

  5724I3900

Applicable component levels

• R700 PSY

     UP