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Running a task from the DOS command prompt fails if the datasource is a published FM package: DM-CST-0110

Troubleshooting


Problem

Running a task from the DOS command prompt fails if the datasource of the fact build or dimension build is a published Framework Manager package. Also, when attempting to run a task within the Data Manager workbench before logging into the Cognos environment, the same error can occur.

Symptom

DM-CST-0110 Data Manager CST Interface Error (CSTSOAPFaultException - cmHeaderFault): DMCST_TrustedGetPassport

<Exception Name="CSTSOAPFaultException"><Error>0</Error><Severity>Error</Severity><Messages>CM-REQ-4159 Content Manager returned an error in the response header. The error "cmAuthenticateTCInvalidReference CM-HDR-4012 The search path "storeID("i4BA567E654994A09AF44569D319C4EAB")" does not select one credential object." can be found in the response SOAP header.</Messages><TraceInfo><Trace Text="CMCGenericSoap.cpp(59): CSTSOAPFaultException: CCL_RETHROW: CMCGenericSoap::execute "/><Trace Text="../Session/CSTSOAPSession.cpp(459): CSTSOAPFaultException: CCL_RETHROW: CSTSOAPSession::submit() "/><Trace Text="../Session/CSTSOAPSession.cpp(331): CSTSOAPFaultException: CCL_RETHROW: CSTSOAPSession::submit "/><Trace Text="../Session/CSTSOAPSession.cpp(939): CSTSOAPFaultException: CCL_RETHROW: CSTSOAPSession::receive "/><Trace Text="CSTSOAPMessageIDeserializer.cpp(142): CSTSOAPFaultException: CCL_RETHROW: CSTSOAPMessageIDeserializer::parse() "/><Trace Text="CSTSOAPMessageIDeserializer.cpp(113): CSTSOAPFaultException: CCL_THROW: CSTSOAPMessageIDeserializer::parse() "/></TraceInfo></Exception>

DM-DBM-0400 COGQF driver reported the following on connection (mypackage):

Unhandled Exception

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Manager","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.1;10.2.1.1;10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21507165