JR48776: CMVC 232914 - A promotion code is considered to be "used" before an order is actually placed.

APAR status

• Closed as program error.

Error description

• A promotion code should not be considered to be "used" until an
  order is actually placed using that code.  A registered shopper
  could create an order with a promotion code applied, and not
  check out.  The promotion code is now bound to that order.  If
  the shopper then creates another order from another computer or
  browser as a guest shopper, attempting to add the code to the
  new order will fail with an error message saying that the
  promotion code is not valid.  The promotion can now only be
  applied to the original guest shopper order.
  
   The promotion code should only be considered to be "used" when
  an order is successfully placed.
  

Local fix

Problem summary

• USERS AFFECTED:
   WebSphere Commerce users on v7 who use unique promotion codes
  and would like codes to be released in the same way for
  Registered Shoppers and Guest Shoppers.
  
   PROBLEM ABSTRACT:
   A promotion code is considered to be "used" before an order is
  actually placed.
  
   BUSINESS IMPACT:
   Functionality working as expected will cause clients not to be
  able to offer promo as desired.
  
   RECOMMENDATION:
  

Problem conclusion

• A new configuration option was added to the Promotion-FEP
  configuration for UniquePromotionCode configuration grouping in
  wc-admin-component.xml
  
   A corresponding modification in the
  AddPromotionCodeToOrderCOTaskCmdImpl class was made to change
  what order types could have their unique promotion codes
  released for.
  
   The new option looks like the following:
  
   <!-- Property to indicate which shopper type unique promotion
  codes can be released from.
       The accepted values are:
         1 - Guest Shoppers Only
         2 - Registered Shoppers Only
         3 - All Shoppers
    -->
     <_config:property name="ShopperTypeForUniqueCodeRelease"
  value="1"/>
  
   The default out of the box behavior is value="1", this will not
  change the behavior as it exists prior to this APAR.  All
  shoppers can "take" the promotion code from guest shoppers.
  
   value="2" allows shoppers to "take" codes from registered
  shoppers.
  
   value="3" allows shoppers to "take" promotion codes from any
  order that has not yet been placed.
  
  
   Note: In all options, the 'WaitingPeriodForUniqueCodeRelease'
  configuration option will still be checked before the code is
  released for a different shopper.
  
   -------------------------------------------------------------
   The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
   http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP