Troubleshooting
Problem
I've installed Statsitics 18.0.2 on Japanese Windows XP SP3 under Japanese locale. When I log out of my Windows session without shutting down Statistics, I get an error:"unknown software exception (0x40000015)" Microsoft Office product don't have this problem. If I exit Windows without shutting them down, Windows shuts them down gracefully for me.
[{"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"19.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
91252
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Document Information
Modified date:
16 June 2018
UID
swg21487744