JR43847: PFS-0065 ERROR GENERATED FOR EVENT TRIGGERED BY UCA

Download Version 8.0.1 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 1 for the IBM Business Process Manager products
Version 7.5.1 Fix Pack 1 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• In an event driven business process definition with
  auto-tracking disabled, when an event is triggered via an
  Undercover Agent (UCA), the following error is written to
  SystemOut.log:
  
  (PFS-0065) The tracking group with external ID <BPD_ID> is not
  defined.
  
  A corresponding record is also inserted into the
  LSW_PERF_DATA_TRANSFER_ERRORS table in the Performance Data
  Warehouse database.
  
  This issue prevents the tracking group from being associated
  with the tracked record, unless the business process definition
  is auto-tracked.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Express, BPM Standard and BPM  *
  *                  Advanced.                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION: In an event driven business process     *
  *                      diagram with auto-tracking disabled,    *
  *                      when an event is triggered via an       *
  *                      Undercover Agent (UCA), the following   *
  *                      error is written to SystemOut.log:      *
  *                      (PFS-0065) The tracking group with      *
  *                      external ID <BPD_ID> is not defined.    *
  *                      A corresponding record is also          *
  *                      inserted into the                       *
  *                      LSW_PERF_DATA_TRANSFER_ERRORS           *
  *                      table in the Performance Data           *
  *                      Warehouse database.                     *
  *                      This issue prevents the tracking        *
  *                      group from being associated with the    *
  *                      tracked record, unless the business     *
  *                      process definition is auto-tracked.     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  With auto-tracking disabled, code that handles a task
  completion event was attempting to set fields in the tracking
  record (including "external ID") that are only valid when
  auto-tracking is enabled.
  

Problem conclusion

• Checking for whether auto-tracking is enabled prior to setting
  the fields specific to auto-tracking resolved the issue.
  
  An interim fix for Business Process Manager Version 7.5.1.0 has
  been published to Fix Central.  Please refer to the separate
  file that is automatically downloaded with the interim fix
  for prerequisite information and installation/uninstallation
  instructions.
  
  Additionally, Business Process Manager Version 7.5.1 Fix Pack
  1 (7.5.1.1) contains the fix for this issue.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R750 PSY

     UP