JR40771: BUSINESS PROCESS MANAGER 7.5 -- WINDOWS SHORTCUTS DO NOT USE HOSTNAME GIVEN DURING INSTALLATION

APAR status

• Closed as fixed if next.

Error description

• Business Process Manager 7.5 installation creates shortcuts in
  the Windows start menu. These shortcuts always use the
  "localhost" hostname and do not check the hostname given during
  installation.
  
  This results in erroneous behaviour when calling Process Portal
  with the wrong shortcut, but the various prefixes in the
  configuration, e.g. <teamworks-webapp-prefix> or
  <image-prefix> are set to a hostname other than "localhost".
  

Local fix

• Manually change the Windows shortcut or create a new shortcut
  with the hostname in the URL, which was used during installation
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  BPM 7.5.0.1 users display logo icon from    *
  *                  ProcessPortal.                              *
  ****************************************************************
  * PROBLEM DESCRIPTION: With IBM Business Process               *
  *                      Manger V7.5.0.1 Advanced                *
  *                      installation, the logo.gif file is      *
  *                      not displayed on ProcessPortal.         *
  ****************************************************************
  * RECOMMENDATION:  A workaround has been provided to the       *
  *                  customer.                                   *
  ****************************************************************
  Business Process Manager 7.5 installation creates shortcuts in
  the Windows start menu. These shortcuts always use the
  "localhost" hostname and do not check the hostname given
  during installation.
  This results in erroneous behaviour when calling Process
  Portal with the wrong shortcut, but the various prefixes in
  the configuration, e.g.  <teamworks-webapp-prefix> or
  <image-prefix> are set to a hostname other than "localhost".
  It was confirmed as a defect. But due to the nature of this
  problem, not possible to ifix the install action that sets up
  the local host, only possible to update in the future install
  action.
  A technote has been created to document this problem.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R750 PSY

     UP