LO50418: MAC 8.5.1 CRASH OF LOTUS NOTES CLIENT, EACH TIME THE USER SWAP O F ID FILE

APAR status

• Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

• Environment
  
  Lotus Notes 8.5.1 FP1 french on Mac OS v10.6.2
  
  
  
  Client Crash in MAC:
  
  Crash of Lotus Notes client, each time the user swap of ID file.
  
  
  
  
  Thread 49 Crashed:  Java: Worker-29
  0   libnotes.dylib                 0x30425905 Panic + 309
  1   libnotes.dylib                 0x30425b40 Halt + 48
  2   libnotes.dylib                 0x303d34e5 GetNativeSemaphore
  + 245
  3   libnotes.dylib                 0x303d3f1a OSCreateEvent +
  42
  4   libnotes.dylib                 0x304c384e CreateMQEntry +
  270
  5   libnotes.dylib                 0x304c3acc MQOpen + 524
  6   libnoteswc.dylib               0x2e25b737
  NotesSendMessageDlg + 247
  7   libnotesbootstrap.jnilib       0x2e20685c
  Java_com_ibm_workplace_noteswc_NotesNativeCalls_sendMessageDlg +
  396
  8   ???                            0x0280b839 0 + 41990201
  9   ???                            0x02803ed5 0 + 41959125
  10  ???                            0x02803ed5 0 + 41959125
  11  ???                            0x02803ed5 0 + 41959125
  12  ???                            0x028043b1 0 + 41960369
  13  ???                            0x0280428d 0 + 41960077
  14  ???                            0x0280428d 0 + 41960077
  15  ???                            0x02803db1 0 + 41958833
  16  ???                            0x02803db1 0 + 41958833
  17  ???                            0x02803db1 0 + 41958833
  18  ???                            0x02f2e1c8 0 + 49471944
  19  ???                            0x028012d3 0 + 41947859
  20  libclient.dylib                0x018a57d0 JVM_Lseek +
  149024
  21  libclient.dylib                0x018a5576 JVM_Lseek +
  148422
  22  libclient.dylib                0x018b711b JVM_InternString +
  2123
  23  libclient.dylib                0x018b6f8a JVM_InternString +
  1722
  24  libclient.dylib                0x018b6d74 JVM_InternString +
  1188
  25  libclient.dylib                0x018b680f JVM_StartThread +
  2175
  26  libclient.dylib                0x0180e33b
  JNI_CreateJavaVM_Impl + 54155
  27  libSystem.B.dylib              0x95d1ffbd _pthread_start +
  345
  28  libSystem.B.dylib              0x95d1fe42 thread_start +
  34
  
  Thread 50:  Java: Worker-33
  0   libSystem.B.dylib              0x95cf28da mach_msg_trap +
  10
  1   libSystem.B.dylib              0x95cf3047 mach_msg + 68
  2   libclient.dylib                0x0180f037
  JNI_CreateJavaVM_Impl + 57479
  3   libclient.dylib                0x0182bbb0 jio_vsnprintf +
  29632
  4   libclient.dylib                0x018b88a8 JVM_MonitorWait +
  4456
  5   libclient.dylib                0x018b7bfe JVM_MonitorWait +
  1214
  6   libclient.dylib                0x018b787a JVM_MonitorWait +
  314
  7   ???                            0x0280b839 0 + 41990201
  8   ???                            0x02cde5d4 0 + 47048148
  9   ???                            0x02aa06a0 0 + 44697248
  10  ???                            0x02f2e168 0 + 49471848
  11  ???                            0x028012d3 0 + 41947859
  12  libclient.dylib                0x018a57d0 JVM_Lseek +
  149024
  13  libclient.dylib                0x018a5576 JVM_Lseek +
  148422
  14  libclient.dylib                0x018b711b JVM_InternString +
  2123
  15  libclient.dylib                0x018b6f8a JVM_InternString +
  1722
  16  libclient.dylib                0x018b6d74 JVM_InternString +
  1188
  17  libclient.dylib                0x018b680f JVM_StartThread +
  2175
  18  libclient.dylib                0x0180e33b
  JNI_CreateJavaVM_Impl + 54155
  19  libSystem.B.dylib              0x95d1ffbd _pthread_start +
  345
  20  libSystem.B.dylib              0x95d1fe42 thread_start +
  34
  
  Thread 49 crashed with X86 Thread State (32-bit):
    eax: 0x3482cf84  ebx: 0x304257e1  ecx: 0x303f8508  edx:
  0x31a77200
    edi: 0xb1633814  esi: 0xb1633978  ebp: 0xb1633998  esp:
  0xb16331e0
     ss: 0x0000001f  efl: 0x00010206  eip: 0x30425905   cs:
  0x00000017
     ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs:
  0x00000037
    cr2: 0x00000000
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# SHEZ844FJL.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels