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LO50008: UNEXPECTED PREINSTALLPROCESSING FAILURE UPGRADING DOMINO 851 TO 851FP1

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APAR status

  • Closed as unreproducible.

Error description

  • When upgrading from Domino 851 to Domino 851FP1 customer gets an
    error (see
    below):
    
    ================================================================
    ========
    
                                 Domino Server Incremental Installer
    
    ================================================================
    ========
    
    Installation settings:
    
        Installation type    :
    
        Program directory    : /domino_bin/domino85/lotus
    
        Data directories     : /domino_data/tstdm02
    
          UNIX user          :   notes
    
          UNIX group         :   notes
    
                               /domino_data/vtstda01
    
                                 vnotes
    
                                 vnotes
    
    85010 upgrade to 851FP1
    
    Validating...
    
    For the latest patch DB please go to
    http://www.lotus.com/ldd/checkos
    This will check the Operating System level and tell you what is
    
    missing. Note, no patch list if all patches are present.
    
    The OS appears to have the correct patches .
    
    Installing  Domino Server kits ...
    
    Replacing <NOTESPROGDIR>imap
    
    Replacing <NOTESPROGDIR>compact
    
    Replacing <NOTESPROGDIR>libndgts.so
    
    Replacing <NOTESPROGDIR>davpop
    
    Replacing <NOTESDATADIR>Forms85.nsf
    
    Replacing <NOTESPROGDIR>lwpd.xsp.extsn.jar
    
    Replacing <NOTESDATADIR>browser.cnf
    
    Replacing <NOTESPROGDIR>daosmgr
    
    Replacing <NOTESPROGDIR>nsd.sh
    
    Replacing <NOTESPROGDIR>dlt.jar
    
    Replacing <NOTESPROGDIR>libnotes.so
    
    Replacing <NOTESDATADIR>dwa85W.cab
    
    Replacing <NOTESPROGDIR>icm
    
    Replacing <NOTESPROGDIR>libinotes.so
    
    Replacing <NOTESPROGDIR>libjnotes.so
    
    Replacing <NOTESPROGDIR>memcheck
    
    Replacing <NOTESPROGDIR>web
    
    Replacing <NOTESDATADIR>dwa85.cab
    
    Replacing <NOTESPROGDIR>xsp.http.bootstrap.jar
    
    Replacing <NOTESPROGDIR>pop3
    
    Replacing <NOTESPROGDIR>lwpd.xsp.core.jar
    
    Replacing <NOTESPROGDIR>dconsole.jar
    
    Replacing <NOTESDATADIR>dconsole.jar
    
    Replacing <NOTESPROGDIR>libdchtapi.so
    
    Replacing <NOTESPROGDIR>smtp
    
    Unexpected PreInstallProcessing failure
    
    The installation failed for the local host.
    =======================================
    
    Customer has tried reinstalling with no luck.
    
    (please note  this is being done on Solaris 10)
    

Local fix

  • In the <DOMINO_BIN>/.install.dat file
    
    
    
    add_data_directories_only = 1
    
     asp_install_option =  0
    
     components = ("License","Program Files","Data Files","Domino
    Enterprise
    Connection Services","Domino Offline Servic
    
    es","Lotus iNotes","Domino Directory Sync Services","Domino As A
    Windows
    Service","Performance Monitoring","Resource
    
     Modeling Engine","Help","OS Integration","OS Integration
    Linux")
    
    As customer had added a notesdata only install, the
    add_data_directories_only
    = 1   is set to
    1
    
    Change the entry: add_data_directories_only = 1  to 0 allows the
    FP install to
    proceed with no more failure.
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# DLUI83S9GP.
    The change team could not reproduce the problem or determined
     that the problem has already been corrected.
    

APAR Information

  • APAR number

    LO50008

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    850

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-03-22

  • Closed date

    2011-03-09

  • Last modified date

    2011-03-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
09 March 2011