LO49748: REQUEST "RENAME PERSON IN CALENDAR ENTRIES AND PROFILES IN MAIL FILE" DOES NOT CHANGE ALTERNATE NAME

APAR status

• Closed as user error.

Error description

• Steps to reproduce:
  1. Add an alternate language and name to the certifier ID
  (cert.id) using
  [Tools]-[Certification]-[Certify] in [Configuration] tab of
  Domino
  Administrator.
  2. Register a user with [Alternate name] in [Other] tab of
  [Register Person]
  dialog box.
  3. Edit the Location document on Notes client to set [Alternate
  names] in
  [Default display name] field in [Basic] tab.
  4. Open the user's mail database with the user's ID and verify
  that the
  Alternate name is displayed in [Basic] tab of Mail
  Preferences.
  5. Go back to Domino Administrator, click [People & Groups] tab,
  select the
  user's Person document in [People] View and click
  [Tools]-[People]-[Rename].
  6. Click [Change Common Name] button in [Rename Selected Notes
  People] dialog
  box.
  7. Choose the Server and Certifier ID then click [OK].
  8. Change [Last name] and [Common name] under the [New Alternate
  name
  Information] label.
  9. Execute "tell adminp process all" on Domino Console and
  verify that the
  Administration Request "Initiate Rename in Domino Directory" is
  processed in
  admin4.nsf.
  10. Open the user's mail database with the user's ID again. The
  changes of the
  Person Document is reflected to user's ID.
  11. Execute "tell adminp process all" on Domino Console twice
  and verify that
  the Administration Request "Rename Person in Calendar Entries
  and Profiles in
  Mail File" is processed in admin4.nsf.
  12. Open the user's mail database with the user's ID again and
  check the
  [Basic] tab of Mail Preferences.
  
  Problem:
  The Last name of the primary name is changed but the Alternate
  name is not
  changed even if the Administration Request "Rename Person in
  Calendar Entries
  and Profiles in Mail File" has been processed.
  
  The old Alternate name is set in  "$altPrincipal" field when the
  user create a
  new mail if the user is not click [OK] button of the Mail
  Preferences. The
  value of "$altPrincipal" field is used as destination address
  when the other
  user who is received mail tries to reply it, so (s)he cannot
  send the reply.
  

Local fix

• Click [OK] of Mail Preferences after the step 12.
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# TSAO83GHGU.
  The problem was caused by a user error or user misunderstanding.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  NOTES CLIENT

• Fixed component ID

  5724E6255

Applicable component levels