IBM Support

LO47645: LOTUS NOTES 8.5.1 STANDARD - SEAMLESS MAIL UPGRADE (SMU) FAILS I F MAIL FILE "SET BOOKMARK AS HOME PAGE"

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Problem description
    Lotus Notes 8.5.1 Standard - seamless mail upgrade (SMU) fails
    if mail file
    "Set Bookmark as Home Page"
    
    Set mail file as Home Page and assign policy to have SMU. User
    is prompted
    (even if not selected in the policy) and upgrade fails.
    
    Test Environment:
    Windows XP
    Domino server:  V851
    Notes client: 8.5.1
    
    Reproduced Steps:
    On one machine with Administrator client:
    1) Register a user, Test User2,  the mail template is
    mail7.ntf
    2) Create a policy and a Desktop setting, and then set the
    setting document to
    specify the users
          Prompt user before upgrading mail file: No
      Old design template name for your mail files: *
      If Running This Version Of Notes: *
      Use This Mail Template: mail85.ntf
      Upgrade the design of custom folders: Yes
      Prompt before upgrading folder design: Yes
      Notify these administrators of mail upgrade status: (null)
    1) Create a policy and select the above desktop setting
    2) Assign the policy to this user.
    
    
    
    
    On another machine:
    
    1)    Clean install a single-user Notes client
    2) Launch the client as the user to be upgraded,
    The mail file is upgraded OK from mail7.nft to mail85.ntf.
    
    This procedure works as long as the workspace is configured as
    homepage
    But if you use a welcome page including mail, then the mail
    upgrade fails.
    (please see below the scenario)
    
    1. Set up the home page to include the mail file
    
    2. Delete the calendar profile using the script below
    
    Sub Click(Source As Button)
     Dim session As New NotesSession
     Dim db As notesDatabase
     Dim profile as NotesDocument
     Set db=session.CurrentDatabase
     Set profile=db.GetProfileDocument("CalendarProfile")
     Call Profile.Remove(True)
    End Sub
    
    3. In the notes.ini
    
    delete the line: MailUpgradeCheckTime
    and edit the line:
    MailSetup=1
    (you may also add the line: Names=names.nsf )
    
    4. Click to open the mail file
    
    You get the following messages and the mail file is not
    upgraded:
    
    This message should not be displayed as the Desktop policy has
    "Prompt user
    before upgrading mail file: No"
    
    Then you get the rest of the messages:
    
    And the mail file is not upgraded.
    
    If you add below debug parameters to the notes.ini of the
    Client
    Debug_ThreadID=1
    Console_Log_Enabled=1
    debug_smu=1
    
    
    5/01/2010 11:23:10.17 [0868:0002-0470] SMU> Skipping SMU -
    'bookmark.nsf' not a
    mail file
    05/01/2010 11:23:27.73 [0868:0002-0470] SMU> Found client
    version mapping
    match: 'Release 8.5.1' to current build: 'Release 8.5.1'
    05/01/2010 11:23:29.18 [0868:0002-0470] SMU> Skipping SMU - user
    cancelled
    close of all windows
    

Local fix

  • None for above scenario. You may configure the workspace as the
    homepage and
    then the mail file is upgraded OK.
    

Problem summary

  • A programming error was found and will be corrected in a future
     release.
    

Problem conclusion

  • A programming error was found and will be corrected in a future
     release.
    

Temporary fix

Comments

  • This APAR is associated with SPR# RGAU7ZEEJD.
    

APAR Information

  • APAR number

    LO47645

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    851

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-01-05

  • Closed date

    2010-04-09

  • Last modified date

    2010-04-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • NA
    

Fix information

  • Fixed component name

    DOMINO SERVER

  • Fixed component ID

    5724E6200

Applicable component levels

  • R851 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
09 April 2010