APAR status
Closed as fixed if next.
Error description
V85 NLV spr link: NLV SPR link SPR ID Creation Date State Sv QA Dev Project Description ETSO74J4BQ 2007/06/26 Open 3 Hui Juan Luo Bing Fang Kun Zhou Yong Ye Notes 7.03 Required folder not found in the bookmark database. Please upgrade to the latest bookmark template" Problem: Required folder not found in the bookmark database. Please upgrade to the latest bookmark template" *** This is reproducable only with German Notes 701 client, NOT with English 5010 bookmark.ntf/701 Notes client. Cust ENV: Win XP SP2 German Domino Server 7.0.1 Notes Client 7.0.1 Ger -When customer upgraded notes clients from German 5010 to German 701 and enables "Save Window State on Exit" in User Preferences of Notes client and open few databases and does File -exit Notes they get error Steps to reproduce (example German 5010 bookmark.nsf in attachments database): test env: win2000 sp4/domino 701/German 701 Notes client 1. Install German 7.0.1 client single user or all clients version 2. Enable "Save Window State on Exit" in User Preferences of Notes client 3. Close Notes client and replace bookmark.nsf by German 5.010 bookmark.nsf and restart Notes client 4. You see that bookmark.nsf is upgraded to R7. 5. Open few databases 6. Do File- Exit Notes and you get message box with error (screenshot above) "Required folder not found in the bookmark database. Please upgrade to the latest bookmark template" L2 Troubleshooting done: Did test 1: Reproduced the issue (error message "Required folder not found..." when save window state enabled and few databases open during exit) by creating bookmark.nsf this way: 1. Shut down a German Notes 7.0.1 client (client only) 2. Replaced the bookmarks.nsf (R7) with german bookmark.nsf from a German Notes 5.0.10 client. 3. Restarted the Notes Client 4. Open the bookmark.nsf into the designer client and under "Folder" and the folder "More Bookmarks\Last State" is visible but is not used from the Notes Clients new feature "Save windows state on exit", However, when looking from More bookmarks, open databases are not listed there in "Last State". Test 2: Did NOT Reproduce the error message "Required folder not found..." when save window state enabled and few databases open during exit)with English 5010 bookmark.nsf and English 701 Notes client, so seems to happen only with German version: this way: 1. Shut down a English Notes 7.0.1 client 2. Replaced the bookmarks.nsf (R7) with English bookmark.nsf from a English Notes 5.0.10 client. 3. Restarted the Notes Client 4. Open the bookmark.nsf into the designer client and under "Folder" and the folder "More Bookmarks\Last State" is visible. When looking from "More Bookmarks", open databases are listed there in Last State -Bookmark template replacement does not fix issue. **** bookmark.zip from customer is in ecurep. -Error message is also reproducable If you put customers bookmark.nsf even to your English Notes 701 clients data directory and restart client and enable "Save Window State on Exit" in User Preferences of Notes client and open few databases and do File -exit Notes ******************
Local fix
rename bookmark.nsf, customer does not want to use it since 1500 clients affected and bokmarks would be closed.
Problem summary
The problem will be fixed in the next release of the product.
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# RSOI6QRKBV. The problem will be fixed in the next release of the product.
APAR Information
APAR number
LO47458
Reported component name
DOMINO SERVER
Reported component ID
5724E6200
Reported release
800
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-12-22
Closed date
2010-07-30
Last modified date
2010-07-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R800 PSN
UP
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Document Information
Modified date:
30 July 2010