APAR status
Closed as fixed if next.
Error description
OLE : CREATE - OBJECT - IMAGES IN THE ATTACHMENT ICONS DO NOT SHOW UP WHEN USING OFFICE 2003 or 2007. I have reproduced this problem in Lotus Notes 8.5 running Windows XP with MS Office 2007. Steps to reproduce: 1. Open a Memo (or a document with a rich text field) and put your cursor in the rich text field 2. Go to Create -> Object 3. Choose "Object from a file" and navigate (browse) to any Office document (word, excel, powerpoint, etc...) 4. Choose "Display as icon" - click on "Change Icon" - choose "From File" and choose an icon.
Local fix
If the operating system's color quality display was set to Highest - 32 bit we saw this issue. The problem was resolved when this setting was changed to Medium - 16 bit (right-click the desktop and choose Properties --> Settings panel --> Color quality).
Problem summary
The problem will be fixed in the next release of the product.
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# MLAT6TUQYS. The problem will be fixed in the next release of the product.
APAR Information
APAR number
LO45360
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
801
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-10-14
Closed date
2010-02-05
Last modified date
2010-02-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
NA
Fix information
Applicable component levels
R801 PSN
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
05 February 2010