Troubleshooting
Problem
Attempts to login to IBM Rational Team Concert through Lightweight Directory Access Protocol (LDAP) authentication results in a warning indicating that the LDAP connection to Tomcat Application Server was closed.
Symptom
The following error will be seen in the Tomcat catalina.log file:
WARNING: Exception performing authentication
javax.naming.CommunicationException: connection closed [Root exception is java.io.IOException: connection closed]; remaining name '<LDAP user base>'
[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Web App Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2.0.0.2;3.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21461144