Troubleshooting
Problem
Attempts to log into a database after you upgrade IBM Rational DOORS result in the error "The secure connection failed. .The secure socket was forcibly closed. DOORS will now exit."
Symptom
When you attempt to login to a DOORS database an error message displays.
The full error message is as follows:
"The secure connection failed. .The secure socket was forcibly closed. DOORS will now exit."
image
When you Click OK DOORS does not start.
[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.2;9.2.0.1;9.2.0.2;9.2.0.3;9.2.0.4;9.2.0.5;9.3;9.3.0.1;9.3.0.2;9.3.0.3;9.3.0.4;9.3.0.5;9.3.0.6;9.3.0.7;9.4;9.4.0.1;9.5;9.5.0.1;9.5.1;9.5.1.1;9.5.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 May 2020
UID
swg21460217