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LO41039: AFTER INSTALLING THE LOTUS NOTES CLIENT 8.5 STANDARD CLIENT HANG

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You can track all active APARs for this component.

 

APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • user is using lotus notes 8.5 standard edition (this also
happens in lotus notes 802 and 802 FP1)

the user can login correctly with no issue work for 5 min or 10
min then
the notes client will stop working and hang -



If we launch nlnotes or the BASIC version then no hang occurs -
when we
launch the standard edition after 5 min or 10 min of work the
hang
occurs

the hang happens even in safe mode in the standard edition - we
have
tried disabling the sametime within the ntoes client but it
still
hanged.

Local fix

  • n/a

Problem summary

  • 



Problem conclusion


    

  • 



Temporary fix


    

  • 



Comments


    

  • This APAR is associated with SPR# MKHN7SLP55.
The record was returned to the person who created it for more
 information.

    



APAR Information




    

  • APAR number
    LO41039
    • 

  • Reported component name
    NOTES/DOMINO 7X
    • 

  • Reported component ID
    5724E6200
    • 

  • Reported release
    801
    • 

  • Status
    CLOSED  RET
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2009-06-01
    • 

  • Closed date
    2009-10-03
    • 

  • Last modified date
    2009-10-03
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            03 October 2009
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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