LO39895: A RECEIVED RESCHEDULED MEETING DOES NOT UPDATE THE INVITEE'S CAL ENDAR

APAR status

• Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

• PROBLEM DESCRIPTION:
  
  
  
  several Calendar Reschedule notices were not processed correctly
  
  
  
  When the Invitee Accepts the Reschedule a response is sent to
  the Chairperson of the Meeting,
  but the Meeting document in the Invitee's Calendar is NOT
  updated.
  
  
  TROUBLESHOOTING:
  
  
  
  I opened the customer's Mail database
  
    - ran Designer LotusScript debugger while Accepting Reschedule
  
    - did not see any obvious errors - list of invitees, addresses
  
    - it is being partially processed
  
       it generates an email back to the Meeting Chairperson
  
       it changes the $NoPurge field to the resched date =
  04/07/2009
       the original Meeting date is 04/09/2009
  
  
  
  Reviewed Reschedule document:
  
  
  
  $cstrack - Participant Action(Accept) by Notes Client on <user
  name>
  $NoPurge - 04/07/2009 02:30:00 PM EDT
  
  #REF - ...F952
  ApptUNID - "...F952"
  CalendarDateTime - 04/09/2009 02:00:00 PM EDT
  
  StartDateTime -    04/09/2009 02:00:00 PM EDT
  
  StartTimezone - "Z=5$DO=1$DL=3 2 1 11 1 1$ZX=29$ZN=Eastern"
  
  
  
  ENVIRONMENT:  Win 2003  Domino 702 (20), notes 702, dwa7
  
  
  
  several Reschedule notices were not processed
  
    They still have the option Respond / Accept
  
  
  
  - if you delete, then reinvite the user it works
  
  - other invitees can accept and it updates mail db
  
  - user did not decline initial invite
  
  - recreated invitee's calendar profile
  
  - Invitee and Chair use same mail server, domain, Notes Client
  to manage
      calendar - under quota
  
  - Invitee was not renamed or recertified
  
  - Intermittent issues : how often does this happen - 95% PASS
  

Local fix

• reinvite Invitee
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# RNOG7RDUH7.
  The record was returned to the person who created it for more
   information.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels