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LO38802: SERVER CRASH ON NHTTP TASK

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APAR status

  • Closed as user error.

Error description

  • Server is continuously crashing on http task with following
    stack:
    
    ############################################################
    ### thread 22/61: [   nhttp:  08ac:  085c] FATAL THREAD
    (Panic)
    ### FP=0x3e00a6f0, PC=0x7c82ed54, SP=0x3e00a680
    ### stkbase=0x3e010000, total stksize=262144, used
    stksize=22912
    ### EAX=0x3bbe0000, EBX=0x3e00b2c0, ECX=0x3e0099ec,
    EDX=0x00002000
    ### ESI=0x00000b74, EDI=0x00000000, CS=0x0000001b,
    SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
    Flags=0x00000293
    ############################################################
     [ 1] 0x7c82ed54 ntdll.KiFastSystemCallRet+0
    (b74,927c0,0,3e00aea0)
     [ 2] 0x77e6ba12 kernel32.WaitForSingleObject+18
    (b74,927c0,3e00b634,3e00b2e6)
    @[ 3] 0x601a2e75 nnotes.FRSendCommandToService+789
    (3e00aec0,3e00b2c0,3e00b2e6,5)
    @[ 4] 0x601a3aaf nnotes.OSRunExternalScript@8+1055 (258,1)
    @[ 5] 0x601a402f nnotes.FRTerminateWindowsResources+975
    (1,1010,1,0)
    @[ 6] 0x601a43f8 nnotes.OSFaultCleanupExt@24+888
    (1316a14,1010,0,0,0,3e00b95c)
    @[ 7] 0x601a447a nnotes.OSFaultCleanup@12+26 (0,1010,0)
    @[ 8] 0x601af924 nnotes.OSNTUnhandledExceptionFilter@4+276
    (3e00c994)
    @[ 9] 0x601740e6 nnotes.Panic@4+534 (60c83ff6)
    @[10] 0x601784c3 nnotes.LockHandleExt@16+275
    (0,3e00c9d8,3e00c9dc,0)
    @[11] 0x60178663 nnotes.OSLockObjectExt@8+35
    (60f32dc8,60f32e7a)
    @[12] 0x6000295e nnotes.OSLockObject@4+14 (0)
    @[13] 0x6009c1c6 nnotes.NIFCGAccess@8+38 (3cc52ae4,0)
    @[14] 0x6067c98b nnotes.ILUpdateCollection@4+27 (3cc52ae4)
    @[15] 0x6067d648 nnotes.ILGetServerConfigInformation@4+936
    (3e00cda8)
    @[16] 0x6063c684 nnotes.NABLookup::LookupBasicUser+452
    (40e1523c,677108,40e1503c,5)
    @[17] 0x00418088 NINOTES.AuthUser::LookupPassword+280
    (3c71c018,40e16018,40e15018,40e15018)
    @[18] 0x00419070 NINOTES.AuthUser::Authenticate+848
    (3c71c018,1,0,40e1a018)
    @[19] 0x00419408 NINOTES.AuthUser::AuthenticateSession+56
    (40e1e229,40e1e238,3c71c018,40e1a018)
    @[20] 0x00489dae NINOTES.CmdHandler::HandleLoginUserCmd+350
    (0,0,40e1a018,2965d018)
    @[21] 0x00444602 NINOTES.CmdHandlerBase::PrivHandle+658
    (40e1a018,0,0,2965d018)
    @[22] 0x00442a59 NINOTES.CmdHandler::PrivHandle+121
    (40e1a018,3cc29e54,40e1a018,0)
    @[23] 0x00443698 NINOTES.CmdHandler::Handler+216
    (40e1a018,2965d018,3e00f1a4,3e00f1a4)
    @[24] 0x00439a5a NINOTES.Cmd::Execute+58
    (3cc29ff0,3cc29e44,3cc299f0,60002a11)
    @[25] 0x00481618 NINOTES.InotesHTTPAuthenticate+344
    (3cc29e54,4,3cc29b78,3cc29b58)
    @[26] 0x10015116 nhttpstack.HTInotesRequest::Authenticate+70
    (3cc29b58,3cc299f0,0,10021d06)
    @[27] 0x100110bc
    nhttpstack.HTRequestExtContainer::Authenticate+108
    (0,2a5daebb,0,6d616e2f)
    @[28] 0x10027971 nhttpstack.HTSession::StartRequest+897
    (2a5daec7,2a5daebb,0,830)
    @[29] 0x1002ee9f nhttpstack.HTWorkerThread::CheckForWork+399
    (18e2ee8,2a5daebb,3,1002b91a)
    @[30] 0x1002f3f8 nhttpstack.HTWorkerThread::ThreadMain+88
    (2a5daebb,0,0,0)
    @[31] 0x600fe6ef nnotes.ThreadWrapper@4+175 (0)
     [32] 0x77e66063 kernel32.GetModuleFileNameA+235 (0,0,0,0)
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# RSHA7QAG24.
    This problem was resolved as: Not A Bug
    

APAR Information

  • APAR number

    LO38802

  • Reported component name

    NOTES/DOMINO 7X

  • Reported component ID

    5724E6200

  • Reported release

    702

  • Status

    CLOSED USE

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-03-19

  • Closed date

    2009-05-11

  • Last modified date

    2009-05-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 May 2009