LI79997: USING NON ENGLISH CHARACTERS IN USER FIRST NAME RESULTS IN THE ERROR 'THE CREDENTIALS PROVIDED FOR AUTHENTICATION ARE INVALID'

5.0.8.5-APIConnect-Portal-Ubuntu16-20181213-2319
5.0.8.5-APIConnect-Portal-Ubuntu16-20181213-2319.ova
APIConnect_Management_5.0.8.5_20181213-2323_1f4a906ea6b4_d559cbc.ova
APIConnect_Management_5.0.8.5_20181213-2323_1f4a906ea6b4_d559cbc.vcrypt2
apiconnect-3.0.17
microgateway-1.6.8

APAR status

• Closed as program error.

Error description

• Non English characters in the first name of a Developer Portal
  user account generates the error message :
  "The credentials provided for authentication are invalid
  Please repeat the request with valid credentials. Please note
  that repeated attempts with incorrect credentials can lock the
  user account."
  Reproduction steps
  1.  In APIM UI, add a new devorg owner.
  2.  Click activation email, and enter a first name containing
  non-english characters (e.g. n with tilde, 'e' with a trema or
  diaeresis character)
  3.  Submit the activation details.
  4.  Observe that login fails.
  

Local fix

• N/A
  

Problem summary

• Trying to create a user or login with a user name that has
  non-english characters (multibyte chars) in an IBM API Connect
  Portal configured in an IBM API Management Server, returns an
  error if the Portal site is configured with Portal Delegated
  User Registry (PDUR)
  

Problem conclusion

• Multi language support is added in IBM API Connect v5.0.8.5 for
  user names in authentication between APIM and Portal with PDUR
  configuration
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  API CONNECT ENT

• Fixed component ID

  5725Z2201

Applicable component levels

• R50X PSY

     UP