Troubleshooting
Problem
Users may see "TX Lockup Detected" messages and latency or packet loss on certain GX appliances.
Symptom
The following message will appear in the syslog (/var/log/messages):
The security interface will then be reset and the link to this port will be brought down then back up. It is possible for this security interface to be in an error state after the reset.
drivermgr[xxx]: E1000: Port X - TX LOCKUP detected; restartingThe security interface will then be reset and the link to this port will be brought down then back up. It is possible for this security interface to be in an error state after the reset.
[{"Product":{"code":"SS9SBT","label":"Proventia Network Intrusion Prevention System"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Operating System (OS)","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"1.8;3.3;4.1;4.3;4.4;4.5;4.6;4.6.1;4.6.2","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
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Document Information
Modified date:
26 January 2021
UID
swg21456960