Troubleshooting
Problem
When using IBM Rational Synergy the "Change Requests" tab is not available so you cannot see Change Request (CR) data.
Symptom
The "Change Requests" tab is not visible in the left hand side of the graphical user interface (GUI).
[{"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF033","label":"Windows"},{"code":"PF027","label":"Solaris"},{"code":"PF016","label":"Linux"}],"Version":"7.1a;7.1.0.2;7.1.0.1;7.1;7.0;6.6a;6.5a;6.5;6.4;6.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSYQQ2","label":"Rational Change"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.6;4.7;5.0;5.1;5.2;5.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
05 March 2024
UID
swg21456629