IBM Support

Unable to import application - the application may be corrupted.

Troubleshooting


Problem

When trying to import a deployment from a previous version into the current verion, for any application, get the below error message.

Symptom

Unable to import application 'datastores/datastore_name/applications/application_name' - the application may be corrupted, you should restore it from a database backup.

PEL:
COM class (RichClientAdmin) is not registered.
CMC SOAP query has failed.

CM-REQ-4159 Content Manager returned an error in the response header. The error "cmAuthenticateFailed CM-CAM-4005 Unable to authenticate. Check your security directory server connection and confirm the credentials entered at login." can be found in the response SOAP header.</Messages><TraceInfo><Trace Text="CMCGenericSoap.cpp(59)

[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21455017

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