Troubleshooting
Problem
When secure SMTP is used to send email, message EZA5463E is displayed.
Symptom
When SMTP is in secure mode, the following error appears in SYSDEBUG:
EZA5196I 07/12/10 12:26:03 257< mail from:<userid@nodeid>
EZA5200I 07/12/10 12:26:03 257> 550 User '@' is not a registered gateway user.
EZA5196I 07/12/10 12:26:03 257< rcpt to:<userid@nodeid>
EZA5200I 07/12/10 12:26:03 257> 503 Sender must be specified before recipients
EZA5196I 07/12/10 12:26:03 257< data
EZA5200I 07/12/10 12:26:03 257> 503 No Sender specified
In the SMTP Logfile the messages appear:
EZA5460I 07/12/10 12:26:03 BSMTP Helo Domain: sending host name host reply
EZA5463E 07/12/10 12:26:03 Unregistered BSMTP Spool File from @
EZA5465E 07/12/10 12:26:03 Deleting Spool File from undetermined origin
Diagnosing The Problem
For secure SMTP, the IEBGENER utility was incorrectly sending the mail in PUNCH format, when it should be sending it in NETDATA format. The IP Configuration Reference points out that "When the SECURE statement is used, mail must be in NETDATA format."
The NETDATA format is required for SECURE to work correctly because it gets the information about the NJE user and NJE node from the fields set up in NETDATA format. If those fields are not present or if there is no data in those fields, you can get the empty strings shown in messages:
EZA5200I 07/12/10 12:26:03 257> 550 User '@' is not a registered gateway user.
Resolving The Problem
If you do not need the SECURE statement, remove it from SMTPCONF and code LOCALFORMAT PUNCH.
If you need the SECURE statement, you need to use a TSO TRANSMIT command to get the NETDATA format that is required by SMTP when using the SECURE parameter.
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Document Information
Modified date:
15 June 2018
UID
swg21452770