IBM Support

Bi-directional gateway fails to establish IDUC connection

Troubleshooting


Problem

The bidirectional gateway fails to connect successfully, the error log indicates it failed to establish an iduc connection.

Symptom

2010-10-18T13:28:26: Error: E-IDU-102-010: Iduc Client: Failed to establish physical IDUC connection. (999997:Unknown error 999997)
2010-10-18T13:28:26: Error: E-GOB-102-227: [ngobjserv]: Failed to establish an iduc connection to the ObjectServer via the iduc client library handle. (999997:Unknown error 999997)

[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF033","label":"Windows"},{"code":"PF027","label":"Solaris"},{"code":"PF016","label":"Linux"},{"code":"PF010","label":"HP-UX"}],"Version":"7.4.0;7.3.1;7.3.0;8.1.0","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21451529