JR57216: Akamai caches Change password page incorrectly

APAR status

• Closed as program error.

Error description

• After you request for a password reset for your storefront
  login, a validation email is sent. When you click the validation
   link that is in the email, you are directed to the Change
  password page. When you are on the Change password page, if you
  navigate away from the page (for example, go to a category
  instead of entering a new password) WebSphere Commerce does a
  forward instead of a redirect. This action causes the category
  page to load, but still shows the Change password input
  information.
  
  Since the forward returns a 200 response code with the
  category/product URL, which Akamai considers as a cacheable
  request, Akamai caches the category URL with the incorrect
  contents.?
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce Version 7.
  
  PROBLEM ABSTRACT:
  Akamai caches Change password page incorrectly
  
  BUSINESS IMPACT:
  The URL is not correctly cached with the correct content.
  
  RECOMMENDATION:
  

Problem conclusion

• When password is expired, change the logic to redirect the
  shopper to the Change password page if the shopper tries browse
  the store without changing the password. Akamai will no longer
  cache the URL since the response is changed from 200 OK to 301
  redirect.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP