APAR status
Closed as program error.
Error description
Customer has shared a email database containing emails coming from a particular email id. When opening or previewing the email, the notes client crashes with the following crash stack. ############################################################ ### thread 1/24: [ NLNOTES: 0a78: 0e00] FATAL THREAD (Panic) ### FP=0x002b3958, PC=0x777ef8e1, SP=0x002b38ec ### stkbase=0x002c0000, total stksize=241664, used stksize=50964 ### EAX=0x00000000, EBX=0x00000000, ECX=0x00000000, EDX=0x00000000 ### ESI=0x0000095c, EDI=0x002b3934, CS=0x00000023, SS=0x0000002b ### DS=0x0000002b, ES=0x0000002b, FS=0x00000053, GS=0x0000002b Flags=0x00200246 ############################################################ [ 1] 0x777ef8e1 ntdll.ZwWaitForSingleObject+21 (95c,493e0,0,698cfe10) [ 2] 0x772b1194 kernel32.WaitForSingleObjectEx+67 (95c,493e0,0,2b4138) [ 3] 0x772b1148 kernel32.WaitForSingleObject+18 (95c,493e0,698c2ab0,2b4585) @[ 4] 0x5ef528e4 nnotes.FRSendCommandToService+1268 (2b415c,2b455c,2b4585,1) @[ 5] 0x5ef53d09 nnotes.OSRunExternalScript@8+1241 (2b48d4,1) @[ 6] 0x5ef543fc nnotes.FRTerminateWindowsResources+1260 (1,1010,1,0) @[ 7] 0x5ef54af2 nnotes.OSFaultCleanupExt@24+1154 (3376a70,1010,0,0,0,2b4cfc) @[ 8] 0x5ef5508a nnotes.OSFaultCleanup@12+26 (0,1010,0) @[ 9] 0x5ef90b64 nnotes.OSNTUnhandledExceptionFilter@4+276 (2b853c) @[10] 0x5ef556a3 nnotes.Panic@4+883 (2b855c) @[11] 0x5ed34a9d nnotes.OSVBlockAddr@8+109 (60a7b160,ffff) @[12] 0x5efc1f01 nnotes.APCDataBlockAddr@4+33 (ffff) @[13] 0x57a4a826 nnotesws.DocStartDeferredObjectLoadEx+614 (8ecc018,7d45898,2b8754,0) @[14] 0x57a4ac22 nnotesws.LoadNextDeferredObject+66 (8ecc018,0,0,8ecc018) @[15] 0x57a4af9c nnotesws.@DocDeferredLoadNotify@8+76 (2b9000,8ecc018) @[16] 0x5707e354 nnotesws.@DocWindowsMessage@24+15700 (0,0,2b8b5c,2b9000,0,2b8ad8) @[17] 0x570846f9 nnotesws.EditInstanceMessage@24+1161 (8ecc018,1411b2,514,0,0,2b8b54) @[18] 0x57083903 nnotesws.CEditSubprogram::SubMessageProc+323 (7d41418,514,0,0) @[19] 0x5705513d nnotesws.MainWndProc@16+8685 (1411b2,514,0,0) [20] 0x752b62fa USER32.gapfnScSendMessage+818 (57052f50,1411b2,514,0) [21] 0x752b6d3a USER32.GetThreadDesktop+215 (0,57052f50,1411b2,514) [22] 0x752b77c4 USER32.CharPrevW+312 (57052f50,0,2b9154,570f0574) [23] 0x752b788a USER32.DispatchMessageW+15 (2b9130,57050000,752b7136,1a0eee) @[24] 0x570f0574 nnotesws.NEMMainLoop@4+1188 (13513b0) @[25] 0x01351f90 NLNOTES.WinMain@16+3040 (1350000,0,1,0) @[26] 0x01352fa4 NLNOTES.__tmainCRTStartup+336 (fffde000,2bf9a8,77809902,fffde000) [27] 0x772b336a kernel32.BaseThreadInitThunk+18 (fffde000,2876af21,0,0) [28] 0x77809902 ntdll.RtlInitializeExceptionChain+99 (13530e7,fffde000,0,0) [29] 0x778098d5 ntdll.RtlInitializeExceptionChain+54 (13530e7,fffde000,0,0)
Local fix
None available as yet.
Problem summary
The fix is provided to check the data length before assigning the object.
Problem conclusion
The fix is provided to check the data length before assigning the object.
Temporary fix
Comments
This APAR is associated with SPR# NSJVAM793B. The fix is provided to check the data length before assigning the object.
APAR Information
APAR number
LO92274
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
901
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-05-09
Closed date
2017-08-15
Last modified date
2017-08-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NOTES CLIENT
Fixed component ID
5724E6255
Applicable component levels
R901 PSN
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
15 August 2017