LO91806: "INSUFFICIENT MEMORY" ERROR SHOWN WHILE OPENING DATABASE (MAIL FILE, NAMES.NSF) BY A PARTICULAR USER.

APAR status

• Closed as fixed if next.

Error description

• ===============================================
  This is customer issue. Trying to open a server based database
  gives the following error when the database is opened using a
  particular user's user id.
  "Insufficient memory - too many design elements (Desk Design
  Pool)."
  The error is pointing to an issue with the database design but
  that does not seem to be the case as per the observations below.
  The user is unable to open his server mail file and archive
  mail file when accessed from the server using notes client when
  logged in with his own user ID file.
  The same issue occurs when the user tries to open names.nsf
  from the server.
  Also creating any new empty Mail file or database on server and
  trying to open using the User's user id also gives the same
  issue.
  When the user's mail file is opened by admin user id by
  accessing the server using admin client, it opens fine.
  Also creating a OS Copy or Replica of the mail file and opening
  it locally on the client using his own user id file also works
  fine. The user is currently using the local replica for the
  mail file as well as archive file and hence not blocked.
  The user has multiple user ids (3 including the one above) and
  mail files with the same name but different Organization
  Hierarchy.
  ====================================================
  

Local fix

• ==========================================
  1. Right click on the client and Click on "Workspace
  Properties" menu.
  2. On the Second tab, Change the Cache Size to some higher
  value like 250 Mb.
  3. Open the Database now, it should open the database without
  error.
  4. Now you may keep the size as it is OR change it back to
  original or lower and check if the database opens properly.
  ==========================================
  

Problem summary

• This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# NSJVAKBNSY.
  This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R901 PSN

     UP