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LO89609: LOTUS NOTES STUCK ON SPLASH SCREEN AFTER WINDOWS UPDATE/PATCH

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Several users are experiencing loading issue on Notes. Customer
is positive that the only change they have is either OS update
or patch

Lotus Notes 8.5.2 -  Domino Server 9.0.1 FP2
OS: Microsoft Windows 7 Professional 64-bit; Service Pack 1
Patch version: 12.1.4013.4013

Local fix

  • rename/recreate workspace folder

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
 future release.

Problem conclusion

  • 



Temporary fix


    

  • 



Comments


    

  • This APAR is associated with SPR# OIBEABSUJ8.
This APAR is closed as FIN. We have deferred the fix to a
 future release.

    



APAR Information




    

  • APAR number
    LO89609
    • 

  • Reported component name
    DOMINO SERVER
    • 

  • Reported component ID
    5724E6200
    • 

  • Reported release
    852
    • 

  • Status
    CLOSED  FIN
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-07-12
    • 

  • Closed date
    2017-04-21
    • 

  • Last modified date
    2017-04-21
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    

  • R852  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            21 April 2017
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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