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Cannot Compare Microsoft Word Documents using IBM Rational Team Concert

Troubleshooting


Problem

Attempts to compare two Microsoft Word documents using IBM Rational Team Concert results in the error "The request to the Word application to perform the comparison between XXX.doc and YYY.doc failed. Comparing the files manually may succeed."

[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"SCM","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF012","label":"IBM i"},{"code":"PF035","label":"z\/OS"}],"Version":"2.0.0.2;2.0.0.1;2.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21428874