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LO86888: UNABLE TO INSTALL NOTES 9.0.1 IN WINDOWS 10 PRO IN COMPUTER VERIFYING:"COM.IBM.OPENSOCIAL.SAP1.FEATURE..." ERROR

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You can track all active APARs for this component.

 

APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • Unable to install Notes 9.0.1 in Windows 10 Pro 64 bit in new
    computer
    Getting Error message: Unable to install Notes 9.0.1 -
    Verifying:"com.ibm.opensocial.sap1.feature..."
    
    Found closed SPR SRKM9RFNNF that has same error message but
    with Windows 8.1.
    

Local fix

  • N/A
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# JMEAA3SRWR.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    LO86888

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    901

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-10-30

  • Closed date

    2016-01-04

  • Last modified date

    2016-01-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
04 January 2016