IBM Support

LO86445: TRAVELER CRASHES FROM VERY LONG PROCESSING IN MIMEGETDECODEDENTITYDATA ON MIME DOCUMENTS

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APAR status

  • Closed as program error.

Error description

  • Traveler server crashes with many threads in
    jniConvertBodyToHtml (and more explicitly in the Domino API
    MIMEGetDecodedEntityData), which take a very long time to run.
    This is because MIMEGetDecodedEntityData was only getting very
    few bytes at a time when attempting to process inline
    images/attachments in a document from a remote mail server,
    causing the server to back up and eventually crash.
    
    Traveler server was updated to prevent unnecessary calls to
    MIMEGetDecodedEntityData, and ensure that it does not attempt to
    stream files in very small chunks.
    

Local fix

  • NA
    

Problem summary

  • Some Mime format attachments would take a very long time to
    sync.
    

Problem conclusion

  • This problem was result of incorrect Domino API usage.  The IBM
    Traveler server has been updated to resolve.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO86445

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-09-18

  • Closed date

    2015-09-30

  • Last modified date

    2015-09-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R901 PSY

       UP

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Document Information

Modified date:
30 September 2015