Troubleshooting
Problem
Attempts to start an IBM Rational DOORS client results in the license error "The Feature name DOORS with version xxxx.xxxx cannot be found".
Symptom
You can not login to DOORS because you can not obtain the necessary license.
[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Licensing","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.1;9.1.0.2;9.2;9.2.0.1;9.2.0.2;9.2.0.3;9.2.0.4;9.2.0.5;9.3;9.3.0.1;9.3.0.2;9.3.0.3;9.3.0.4;9.3.0.5;9.3.0.6;9.3.0.7;9.3.0.8;9.4;9.4.0.1;9.4.0.2;9.5;9.5.0.1;9.5.0.2;9.5.1;9.5.1.1;9.5.1.2;9.5.1.3;9.5.2;9.5.2.1;9.5.2.2;9.6;9.6.0.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 May 2020
UID
swg21427855