IBM Support

Error: "Word cannot start the converter mswrd632" when double clicking an OLE item

Troubleshooting


Problem

The error: "Word cannot start the converter mswrd632" is seen when double clicking on an OLE item which has been inserted in IBM Rational DOORS as a Microsoft Word object.

Symptom

You may receive this error when you double click on an OLE that is inserted in IBM Rational DOORS as a Microsoft Word Object. Typically the OLE would open in Microsoft Word so that it could be edited. Instead the users are receiving the error - "Word cannot start the converter mswrd632.wpc"

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.2;8.3;9.0;9.1;9.1.0.2;9.2;9.2.0.1;9.2.0.2;9.2.0.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21427555