APAR status
Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)
Error description
ERROR DESCRIPTION: Customer has a notes client release 8.53 on a network location and try to install from there. The file was extracted from the package: CI1L4EN The install fails with an error message: -------------------------- Error 1330.A file that is required cannot be installed because the cabinet file I:\LotusNotes853\Data1.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt. Error 24581 was returned by WinVerifyTrust. -------------------------- With this message in hand he conclude that the data1.cab is either corrupt or not signed correctly. Further communication with the customer has produced additional screen shots where the customer is now convinced that the installed is not signed correctly and insist of receiving a data1.cab file which is recertified correctly. Screen shots are provided in the spr. Please follow customers request.
Local fix
LOCAL FIX: None.
Problem summary
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# PLOI8LHHHN. The record was returned to the person who created it for more information.
APAR Information
APAR number
LO79845
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
853
Status
CLOSED RET
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-04-03
Closed date
2014-05-03
Last modified date
2014-05-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
30 May 2014