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LO78211: "DON'T ACCEPT MESSAGE" MAIL RULE NOT WORKING

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Software:
    
    Server: Lotus Domino (r) Server (64 Bit) (Release 8.5.3FP3 for
    Windows/64)
    Client: Lotus Notes Revision 20130802.1125-FP5 (Release
    8.5.3FP5)
    
    We have some end-users complaining that mail rules with an
    action of
    "Delete (don't accept message)" are not firing correctly.  If I
    look at
    their mail database, messages matching the rule don't show up
    in the
    Inbox, but are in All Documents.  Other mail rules (move to
    folder,
    send copy to other user, etc) seem to work fine.  The problem
    only
    occurs for some users, but if a user has the problem, it will
    apply to
    all "Don't Accept Message" rules in their mail DB.
    
    I don't see any error messages on the console when I send test
    messages
    to an affected user, and if I look at the raw $FilterFormula_XX
    field
    via NotesPeek, the rule looks good.  For example, a mail rule
    with a
    Condition of Subject contains "Dots File Notification" AND
    Sender is
    "dots@allantgroup.com", and an Action of "Don't Accept Message"
    compiles to this formula:
    
    CondSubject_C := @LowerCase( Subject ); CondSender_I := @Name
    ([Abbreviate];@Trim(@Unique( From:Principal:SMTPOriginator ) )
    ) ; @If
    ((  @Contains( CondSubject_C;"dots expected file notification")
    &
    (CondSender_I =  "dots@allantgroup.com") ) ;
    (@Do((@DeleteDocument)));
    "" )
    
    It's as if @DeleteDocument action is working halfway (the
    message is
    removed from the Inbox, but the deletion itself fails silently).
    
    Is this a known issue, and if not, are there any debugging
    options I
    can enable to help troubleshoot this?
    

Local fix

  • no fix yet
    - as per PAE we can create a new SPR for the issue is similar
    to SPR RCDX6SNNAD via v60 codestream
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# RSFO9E5PBB.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO78211

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    850

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-12-06

  • Closed date

    2014-06-12

  • Last modified date

    2014-06-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R850 PSN

       UP

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Document Information

Modified date:
12 June 2014