LO77602: NOTES CLIENT PULLS MANAGED MAIL REPLICA SETTINGS FROM DESKTOP SETTINGS POLICY EVEN IF LOCAL MAIL FILE FIELD IS EMPTY

APAR status

• Closed as fixed if next.

Error description

• Customer is implementing Managed Mail Replica (MMR) by adding
  the following notes.ini parameter manually to a user's
  notes.ini:
  
  CacheMail=7
  CacheDbInitialFullDoc=90
  CacheDbFreeSpaceNeededInMB=10240
  CacheDbRemoveDocsAfter=0
  FailoverSilent=1
  ReplicateOnNewMail=1
  OutgoingMailSendThreshold=1
  
  Upon creation of the MMR, when you check the user's notes.ini,
  the values for the following parameter gets changed to the
  following values (which is actually the default value for the
  said parameters):
  
  CacheDbInitialFullDoc=30
  CacheDbFreeSpaceNeededInMB=0
  
  After further troubleshooting, we noticed that it happens when
  Dynamic Client Configuration (DCC) kicks in (you will
  see the message "Notes configuration settings have been
  refreshed" in the status bar).
  
  We were able to pinpoint that it happens if a user is assigned
  with a policy, specifically the Desktop settings policy. This
  can even occur even if you use a Desktop setting policy with
  all default values.
  
  When DCC kicks in, it takes what ever value is set on the
  Managed Mail replica section of the Desktop settings document
  of the policy regardless if there is a value in the Local Mail
  file field. (If this field is empty, the MMR section becomes
  hidden)
  
  Since customer did not touch this, current value is default and
  so the default value got applied.
  
  This was tested in Notes 8.5.3 and 9.0 on a Domino 8.5.3 server.
  

Local fix

• As a workaround, please check the following:
  
  If you have an organizational policy:
  1) Open the Desktop settings document set for your
  organizational policy
  2) Go to Mail tab, Mail Settings section.
  3) On the Local mail file field, click on the drop down and
  choose "Create managed replica". The Managed Replica Settings
  section should appear.
  4) Put a check on "Don't set value" for the How to apply this
  setting section. (refer to the image above)
  5) Click on the "Local mail file" field again, and remove the
  value.
  This will hide the Managed Replica Settings section.
  6) Click "Save & Close"
  
  If you have explicit policies applied to affected users:
  Open each Desktop settings policy document and apply the same
  steps above.
  
  Our goal is to set "Don't set value" on all Managed mail
  replica fields so that it DCC will ignore the values.
  

Problem summary

• This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# PCDM9CRP54.
  This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R853 PSN

     UP